Website Terms and Conditions
Welsh Young Persons Discounted Travel (WYPDT) Scheme - ‘mytravelpass’ Terms and Conditions.
1. Scheme Title
Welsh Young Persons Discounted Travel (WYPDT) Scheme, hereafter referred to as ‘the scheme’.
2. Scheme Brand
The scheme brand for all public communication is ‘mytravelpass’.
3. Description
The scheme provides eligible persons with a one-third discount off the purchase price of the equivalent adult fare.
4. Eligibility
Only eligible persons may apply, defined as:
- Aged 16 to 21 Inclusive, and
- Primary residence in Wales.
5. Geographical Limits
The card is valid on local bus operating wholly within Wales or where the trip originates or terminates in Wales (see FAQs for more detail).
6. Times of Operation
There are no restrictions on the time during which the pass can be used.
7. Types of Journey
There are no restrictions on the type of journey purpose for which the pass can be used.
8. Ticket Discount and Restrictions
A discount of one-third off the purchase price of the equivalent adult fare will be given off all products and tickets that can be purchased on bus. Operators may, for commercial reasons, offer the discount on products not available for purchase on bus, but available through outlets such as retail travel shops or offices.
Seasonal or promotional fares which are already discounted in excess of the standard fare may be excluded.
9. Transferability
The pass is for use solely by the named individual and is not transferable.
The Discount card will be withdrawn if misused / used by anyone other than cardholder and may result in criminal proceedings.
Travel passes are issued subject to the conditions of the Scheme. The pass remains the property of Welsh Government.
10. Application of Discount on Bus
The pass holder is required to present their pass to the driver to obtain the relevant discount. Persons unable to present a valid pass will be required to pay the full adult fare.
Bus company representatives retain the right to inspect passes and / or request additional verification of pass holder age.
The travel pass is not valid if altered or defaced in any way.
Pass holders are required to inform mytravelpass immediately in the event a card is lost, stolen or defective to enable cancellation and the issue of a replacement card.
11. Rules and Regulations
Each bus company’s rules and regulations apply when travel is made with the pass.
12. Scheme Duration
It was extended to 16-21 age group in December 2018.
Pass holders will be entitled to the discount until their 22nd birthday.
13. Application Window
Applicants may apply no earlier than 10 days prior to their 16th Birthday and no later than their 22nd Birthday.
14. Card Issue
Cards will be issued at no cost to the user during the pilot phase.
Applicants are required to provide a recent passport sized colour photo. All information is provided in good faith by the applicant. Applications which are found to have been made using false information will not be issued with a pass or existing pass holders acting fraudulently will result in the cancellation of their pass. Any breach of these conditions will render the holder liable to prosecution.
New / replacement cards will be issued within 10 days of receipt of a completed application / notification of lost or stolen. Welsh Government is not liable for discount whilst an application or replacement is being processed.
Cards remain the property of Welsh Government and should be destroyed on expiry or termination of the scheme.
15. Change of Address
Pass holders are required to inform mytravelpass of any changes to their primary address. If the new address is outside Wales, the card will be cancelled and must be surrendered.
16. Exclusions
The pass is not valid on long distance coach or rail services except TrawsCymru servicesIt is not valid on National Express and Megabus.
The pass does not provide proof of age.
The pass does not entitle or guarantee carriage on any bus service at any time, or give rise to expectation of the continuation of existing services or provision of new services.
The Welsh Government will not be responsible for any losses or damage suffered when travel is made with the pass.
The Welsh Government reserves right to amend terms and conditions from time to time and we will post any changes within our Terms and Conditions page.