Accessibility Statement
This statement applies to content published on the mytravelpass.tfw.wales domain
The MyTravelPass website, mytravelpass.tfw.wales, is committed to ensuring accessibility for all users, including those with disabilities. An accessibility statement is available, detailing compliance with the Web Content Accessibility Guidelines (WCAG) 2.2.
This website is run by TfW. It is designed to be used by as many people as possible.
The text should be clear and simple to understand. You should be able to:
- Zoom in up to 300% without problems
- Navigate most of the website using just a keyboard
- Change the page to a high contrast mode, a greyscale mode or an inverted colours mode
- Use the link finder to locate every link on the page through a simple select field. AbilityNet has advice on how to make your device easier to use if you have a disability.
Identified Accessibility Issues
- Image Contrast: Some images exhibit low contrast between text and background colours, which can hinder readability for users with visual impairments.
- Alternative Text for Images: Certain images lack appropriate alternative text, making it challenging for screen readers to convey information to users who are blind or have low vision.
Planned Remediation
The website administrators have acknowledged these issues and planned to address them by April 2026. This includes enhancing image contrast and providing suitable alternative text for all images to meet WCAG 2.2 success criteria.
Contact Information
For users encountering accessibility barriers or requiring assistance, the website offers a contact form and a helpline at 0300 200 22 33. Alternatively, email mytravelpass@tfw.wales or write to Contact Centre Cymru, PO Box 52, Penrhyndeudraeth, LL49 0AU. We try to respond to feedback within 5 business days.
Conclusion
While the MyTravelPass website has identified specific accessibility challenges, efforts are underway to rectify these issues. Continuous monitoring and updates are essential to ensure the platform remains accessible to all users.
This statement was prepared on 16 September 2024.